Reference

Terms and Conditions That Govern Your hoki265 Account

These terms set out the rules between you and hoki265 — covering how your account works, what we expect from you, and what you can expect from us.

Account eligibility applies where local law permitsDANA, OVO, GoPay wallet rules includedTerms updated when policy changesContact us for any clause questionsIndonesia-region access conditions apply
hoki265 Terms and Conditions That Govern Your hoki265 Account
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a concern about how your account has been handled, our support team can help. Players in Depok and across Indonesia can reach us through the channels below. We aim to respond to terms-related queries with specific reference to the relevant clause, not a generic reply.

Live Chat Open the chat widget from any page on hoki265 to speak with a support agent directly about your account or a specific clause in these terms.
Email Support Send a detailed message to our support address for written responses on terms disputes, account closures, or wallet verification questions tied to DANA, OVO, or GoPay.
Account Help Centre Log in to your account and navigate to the Help section for self-service answers on common terms questions, including withdrawal holds and identity checks.
HOW WE HANDLE YOUR ACCOUNT

Security, Data and Your Rights Under These Terms

We handle your account data according to the privacy commitments stated in our Privacy Policy, which forms part of the wider agreement you accept when you register. Account security, data retention, and your rights to request changes are all governed by these documents together.

Data We Hold

We store the information you provide at registration — name, contact details, and wallet identifiers for DANA, OVO, or GoPay — only for as long as your account is active or as required by applicable law.

Account Security

Your account is protected by password and OTP verification at login. If you update your linked e-wallet from OVO to GoPay, a re-verification step is triggered to protect your funds.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Requesting Changes

You may request a correction to your registered details or ask us to close your account by contacting support in writing. We will confirm the action taken within the timeframe set out in our Privacy Policy.

Common Questions About These Terms

These are the questions we hear most often about how these terms work in practice — from account eligibility to what happens when a wallet transaction is disputed.

These terms apply to anyone who creates an account on hoki265. Access is only permitted where local law allows it. Registering from a restricted region violates these terms and may result in account closure.

We can update these terms at any time. For material changes, we will notify you via your registered contact details. Continuing to use your account after an update means you accept the revised version.

Withdrawals require that your registered account name matches the name on your DANA, OVO, or GoPay wallet exactly. A mismatch will trigger a manual verification step before the transaction is processed.

No. Each person may hold one account only. Duplicate accounts are a breach of these terms. If we detect multiple accounts linked to the same identity, we may suspend or close all associated accounts.

Contact our support team in writing via live chat or email. Provide the correct details and, where required, supporting identity documents. We will confirm the update once verification is complete.

Disputes are handled under the terms set out in this document. If a dispute cannot be resolved through our support channels, the applicable law is that of the jurisdiction stated in our full legal terms, available on request.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.